Doctors For Syria | Mobile App for Telehealth & Patient Management

What Is Doctors For Syria?

Doctors For Syria is a U.S.-based non-profit organization dedicated to delivering essential healthcare services to those impacted by the Syrian civil war. This innovative platform connects refugees with qualified physicians from North America, Europe, and the Middle East. Through a comprehensive telehealth mobile application, patients can easily schedule appointments, access doctor reviews, and engage in video consultations, ensuring they receive necessary medical care even in conflict-affected areas.

Project Challenges

In a warzone, providing healthcare is an extremely challenging task. Even with the dedicated efforts of international NGO’s and governments many needs still, go unmet. Doctors for Syria had volunteers who wanted to make a difference but could not travel to conflict zones to assist on the ground. Other platforms were either too expensive for an all-volunteer organization or didn’t have all the features the healthcare professionals felt were necessary to help their patients.

How We Did It

step ONE

Software Scope

When we first heard the story of the dedicated professionals at Doctors For Syria it really touched us. We knew it wouldn’t be easy developing a mobile application designed to connect people in a warzone thousands of miles away, but Zetaton software developers were willing to embrace the challenge.

step two

UX/UI Design

We started by creating the most important screens for the product. This allowed the client to see exactly how the product would look. After a few iterations on the UX/UI, the client approved the design.

step three

Development & Design

We designed a mobile app and a website that would allow patients to access the platform, schedule appointments and interact with doctors across the globe. Whether through video call or text-based chat, our solutions facilitate the seamless exchange of medical information and prescriptions while ensuring maximum confidentiality.

step four

Software Functionality

Using the mobile app, patients can look up the name of a provider by name, specialty, or the right times for them. Providers can set their appointment availability to allow patients to schedule appointments during office hours. Providers can also organize patients into families and other groups. Finally, providers can prescribe medications to patients directly via the mobile application.

step five

Product Rationale and Tech Scope

Our creative Mobile application developers used Flutter for building both the iOS and the Android apps. Also, they used Firestore to store all the user's data where access to patients' data was allowed only by clinicians who treated that specific patient. We used functions and triggers to automate integration with the mobile apps and other API services.
To enhance the user experience while using the app, we used Algolia for quick looks and auto-completion, while Firebase hosting services were used for authentication, push notifications, web chat, monitoring released apps, engaging users, and hosting.