Racine Police Department: Parking Citation Secure Tablet Application
About
The City of Racine Police Department serves a community of over 81,000 people in Southeastern Wisconsin.
Client
City of Racine police
Scope
App Development
The Challenge
Nobody likes parking tickets. Nobody likes getting them. Racine Police Department didn’t like hand-writing them. The carbon copies were hard to read and there was a risk they would get lost. The leadership of the Racine Police Department came to Zetaton and asked us to create a secure app that would allow officers to create parking citations electronically and to print them wirelessly with a mobile printer.
Services
Creative Direction
Customer Experience Strategy
Responsive UX Design
Custom Development
Speed Optimization
Our Solution
We built a user-friendly app that works on an Android tablet. Officers can issue the citation directly from the tablet. The app logs the citation to the database and interfaces with other State of Wisconsin databases. Once the citation is created it is printed via mobile Zebra printer via Bluetooth BLE. There is also an option to issue the citation electronically.
Technology used
Mobile: React Native was used for building the Android apps. The mobile app runs on an Android tablet.
Citations Printing: The mobile app communicates with a mobile Zebra printer over Bluetooth BLE. The printer was configured to print the citation with multiple fields, QR codes, and option to pay online.
Backend/DB: .NET with SQL server were used. The app also communicates with other API services owned by the State of Wisconsin.
