The City of Racine Police Department serves a community of over 81,000 people in Southeastern Wisconsin.
City of Racine police
Nobody likes parking tickets. Nobody likes getting them. Racine Police Department didn’t like hand-writing them. The carbon copies were hard to read and there was a risk they would get lost. The leadership of the Racine Police Department came to Zetaton and asked us to create a secure app that would allow officers to create parking citations electronically and to print them wirelessly with a mobile printer.
Customer Experience Strategy
Responsive UX Design
Mobile: React Native was used for building the Android apps. The mobile app runs on an Android tablet.
Citations Printing: The mobile app communicates with a mobile Zebra printer over Bluetooth BLE. The printer was configured to print the citation with multiple fields, QR codes, and option to pay online.
Backend/DB: .NET with SQL server were used. The app also communicates with other API services owned by the State of Wisconsin.